Downtimes cannot be avoided. But if you do not like surprises, rely on proactive customer service!

You want to be on the safe side for the availability of your MATEC machine?

Then decide on a preventive maintenance contract. This maintenance contract can be adjusted to fit your needs and you can have maintenance be carried out on a biannual or annual basis.

It comprises all parts which the manufacturer recommends to be replaced, such as toothed belts, filters etc. So downtimes for maintenance can be planned well ahead.

At the same time you minimize the risk of a sudden standstill of the machine due to wear and tear. After maintenance the ACTUAL condition of your machine is known to you.

Our after-sales service team is your first contact in case of a machine breakdown. Together with you, we will define the required spare parts on the phone or via remote maintenance (for this service a fee will be charged).

Our qualified team will repair your machine after a crash and redo its geometry according to MATEC guidelines.

Also ask our after-sales service team in case of machine removals. We will bring you in contact with renowned machine forwarders from our network with whom we, too, have successfully been working. Benefit from our long-term experience and cooperation with our partners!

Our range also includes support, planning and realization of upradings and retrofit measures at site or retrofit at MATEC’s Köngen premises.

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And these are your advantages when concluding a maintenance contract

20 % Discount on spare parts
Reduced hourly rate for a technician of 95 € / h*
Services charged at actual cost. You only pay for working time and required material.
Wear and tear check of geometry and other components. So you will know in time whether other
   components will have to be replaced.
Work on the basis of our maintenance contracts will solely be carried out by our qualified

*Prices valid as of January 2024