Service I Consulting

Customer satisfaction is our top priority
Fast I Qualifi ed I Friendly

The MATEC after-sales service team is gladly answering all your questions related to service, training and maintenance.

Just call us or send us an e-mail! Our qualifi ed specialists are there to help you. We guarantee fast and effi cient troubleshooting by implementing targeted measures. Our service is granted during our offi ce hours and free of charge for you.

How to reach us:
Monday to Friday from 7 am till 5 pm
Phone +49 7024 983 85 – 800


MATEC customers can rely on experienced sales representatives to plan out individual solutions with them based on their requirements. Cross-disciplinary teams are formed following the principle of project management. They support machine development from the idea phase through to commissioning. Staff from the factory in Koengen are dispatched to supervise installation and commissioning - wherever the machine is to operate in the future. Customer care extending past the actual sale results in many points of contact. Customer requests and ideas are implemented directly.


The machine is an investment that needs to be carefully considered. In order to place its customers' management accounting on a solid footing, matec and its financing partners offer cost-effective financing options. matec will be happy to help facilitate financing offers from various providers.